Getting paid has been the least modern part of running a home-based business. E-transfers that need chasing, cash on the day, screenshots as receipts. Vendors on BuzzGram, in Canada and the US, can take card payments directly from their page.
How it works
Give a product an exact price in your dashboard and it gets a Buy button on your page. Customers pay right there by card, Apple Pay or Google Pay, without leaving your page or making an account.
For custom work, use Request a payment on your dashboard. Set the amount and what it's for, then send the link in a DM.
Any product can take a deposit instead of the full price. The customer sees exactly what is being charged now.
When someone pays, you get an email and the order appears on your Today tab with the customer's details, when they need it and any note. Your pickup details are shown to the customer only after they have paid.
Rosewater Bakeshop
Toronto · @rosewaterbakeshop
Add the service
Get the link
Customer pays
You get paid
Add a service
Service
Custom Cakes — 8 inch
Price
CA$120.00
Charge
Set a price and choose full amount or deposit.
Setting up payments
You set up payments once, from Money on your dashboard. It's done through Stripe, and payments go to your own Stripe account. Your business name is what customers see on their card statement.
Customers can order from your page before you have set up. Their card is saved, not charged, and you get an email straight away. Set up payments in time and the card is charged then; if you don't, the order is cancelled and nobody is charged. The email and your dashboard show how long you have.
What it costs you
You keep your listed price. In Canada, the customer pays a small service fee on top, shown to them before they pay rather than added at the end. In the US there is no service fee. Stripe's card processing fee is charged to your Stripe account, as it is with any card payment anywhere.
There is no monthly fee and no cost when you do not sell. The details are in the vendor terms.
Why the price shown is the price charged
The Buy button shows the full amount the card will be charged. There is no second number at checkout.
That is deliberate. Canadian rules on advertised pricing require the first price a customer sees to be one they can actually pay, and a button that quotes one figure before a checkout that quotes another is exactly the pattern those rules exist to stop.
What this does not change
Scheduling stays between you and your customer. There is no calendar and no automated availability. Paying doesn't book a time on its own, so confirm the date with your customer as you do today.
If you can't make an order, tap Can't fulfil on it and the customer is refunded in full automatically, with the amount coming out of your side. Any other refund, such as a change of mind, is yours to decide, and customers are told that before they pay.
You are not required to use it. Vendors who prefer e-transfer or other ways of being paid carry on exactly as before.
Where it is available
Card payments are available on claimed, live BuzzGram pages in Canada and the US.
FAQ
What does it cost me?
Nothing monthly and nothing when you do not sell. Stripe's card processing fee is charged to your Stripe account. In Canada the customer pays BuzzGram's service fee on top of your price; in the US there is none. The details are in the vendor terms.
How do I set up payments?
From Money on your dashboard. It's done through Stripe, and payments go to your own Stripe account.
Can customers order before I set up payments?
Yes. Their card is saved, not charged, and you get an email. It is charged once your payments are set up, or the order is cancelled with nobody charged if you don't set up in time.
Does the customer see the full amount?
Yes, before they pay. The Buy button and the checkout both show the full amount their card will be charged.
Can I use this for deposits?
Yes. Any product can be set to take a deposit rather than the full amount, and the checkout shows which applies.
What if I can't make an order?
Tap Can't fulfil on the order. The customer is refunded in full automatically, and the amount comes out of your side.
What if a customer wants a refund for another reason?
That is your call. A change of mind, or being unhappy with work that was delivered, is between you and the customer, and customers are told this before paying.
Do I have to use payments to stay listed?
No. It is entirely optional and does not affect how your listing appears.
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